There is a way to monitor, if your employees are missing some calls by having this pretty simply script
Now you'll be receiving email once a call to any of your local extensions got missed. To switch it into developer mode set TEST=1
/usr/local/sbin/vm-mailer.sh
#!/bin/bash EXTEN=$1 CID=$2 TEST=0 EMAILTO="boss@compamy.com" [ "$TEST" -gt 0 ] && EMAILTO='developer@freelancer.br' mfile='/tmp/mail-ab' if [ -z "$2" ] || [ -z "$1" ] then exit 1 fi echo "Hello!" > $mfile echo "" >> $mfile echo "There is missed call from $CID to extension $EXTEN" >> $mfile echo "" >> $mfile echo "If there is any voicemail has been left by the caller, it will be mailed you soon" >> $mfile echo "" >> $mfile echo "-----------" >> $mfile echo "Best regards" >> $mfilethen just simply add to your dialplan of the local extensions
exten => _XXX,1,Dial(SIP/${EXTEN},15) exten => _XXX,n,NoOp(Voicemail for ${EXTEN}) exten => _XXX,n,System(/usr/local/sbin/vm-mailer.sh ${EXTEN} ${CALLERID(num)}) <--ADD THIS exten => _XXX,n,Voicemail(${EXTEN},u) exten => _XXX,n,Hangupit has to be added before Voicemail, otherwise a caller may hangup during before voicemail is complete.
Now you'll be receiving email once a call to any of your local extensions got missed. To switch it into developer mode set TEST=1